Privacy Policy

When you place an order, we collect your name, phone number, email (if provided), and delivery address. This is used solely to process and deliver your order.

Your information is used to fulfil orders, verify payments, arrange delivery, and communicate with you about your order. We do not sell your personal data to third parties.

Order status can be looked up using your order number and a unique lookup code. We do not expose your personal details through public order tracking — only your order and delivery status are shown.

Customer records are protected and accessible only to authorised administrative staff. Payment references are stored for verification and audit purposes.

You may request access to or deletion of your personal data by contacting us on WhatsApp at 0754092029.